Welcome to Wolf Coaching PTY LTD (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA), and other applicable privacy laws. By using this website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Wolf Coaching provides coaching, personal development services, educational content, workshops, courses, and related resources. Website: https://www.wolfcoaching.co.za

2. Information We Collect

We may collect personal information including:

• Name and surname
• Email address
• Telephone number
• Country or location
• Information submitted through contact forms
• Information submitted when booking a discovery call
• Information submitted when subscribing to newsletters
• Coaching enquiry information
• Technical information such as IP address, browser type, device information, and website usage data

3. How We Collect Information

We collect information when you:

• Complete a contact form
• Book a consultation or discovery call
• Subscribe to our newsletter
• Purchase products or services
• Download resources
• Communicate with us via email or messaging platforms
• Browse our website

4. Why We Collect Your Information

We use your information to:

• Respond to enquiries
• Provide coaching services
• Deliver requested resources
• Schedule appointments
• Send newsletters and updates (where consent has been given)
• Improve website functionality
• Monitor website performance and security
• Comply with legal obligations

5. Legal Basis for Processing

We process personal information where:

• You have provided consent
• Processing is necessary to provide requested services
• Processing is necessary to comply with legal obligations
• We have a legitimate business interest in operating and improving our services

6. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted service providers that assist us in operating our website and business, including:

• Website hosting providers
• Email marketing platforms
• Appointment scheduling systems
• Payment processors
• Analytics providers

These providers are required to maintain appropriate confidentiality and security measures.

7. Data Security

We take reasonable technical and organisational measures to protect your information against loss, unauthorised access, disclosure, alteration, or destruction. However, no internet transmission can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Policy or as required by law.

9. Your Rights

Subject to applicable laws, you may:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent where applicable
• Object to certain forms of processing
• Lodge a complaint with the Information Regulator of South Africa

10. International Visitors

If you access this website from outside South Africa, your information may be transferred to and processed in South Africa or other countries where our service providers operate.

11. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Children’s Privacy

Our services are generally intended for individuals aged 18 years and older. Where services are provided to younger individuals, parental or guardian consent may be required.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page together with an updated effective date.

14. Contact Us

For privacy-related enquiries, please contact: Wolf Coaching PTY LTD Email: [email protected] Website: https://www.wolfcoaching.co.za